Returns & Exchanges

At Pogo Cycles, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes, ensuring all tools, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to Store

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned gear for quality assurance, your refund will be processed to your original payment method within 5-7 business days.